Career Opportunities

Career Opportunities

Why Work for New Directions Northwest?

Located in Baker City, Oregon, New Directions Northwest  is one of the largest employers in Baker County. Working and living in Eastern Oregon offers the best of both worlds.  Baker County offers a wide variety of outdoor activities with four ‘true’ seasons, has beautiful views and landscapes (that have been captured by artists, photographers and writers), and our communities are wonderful destinations for raising families or for settling down after retirement.

Baker City is close to lakes and rivers for water sports and fishing, and mountain ranges for skiing, mountain biking, hiking and hunting.  Baker City has a very artistic and charming downtown with a variety of restaurants, tasting rooms and art galleries.  You will see children biking and walking safely along the Powder River walkway to the local library or to our ownhometown ice cream parlor.  During the summer we feature free movies in the park in an outdoor theater that is also along the walking path. Baker City is also home to two medical systems that offer high quality care close to home.

Our school system includes educational opportunities for all ages, including specialized training through the Baker Technical Institute as well as a satellite location for Blue Mountain Community College.  All this charm and relaxation is just a 2 hour drive from Boise, Idaho for those that desire bigger city amenities.

New Directions Northwest offers an excellent benefit package with company-paid health and life insurance. We also offer eight hours of paid time off per month of both vacation and sick leave, with step increases up to 16 hours.  We also offer a retirement plan that provides up to 10% of your salary each pay period and employees are fully vested in 3 years.

We currently have 135 employees and continue to grow.  New Directions has several paid career path opportunities: a path for those just starting out and wanting to receive supervision to become a CADC or Licensed Clinician, a path for students who desire work experience while pursuing their education in a related field, and even a path for retirees who are looking to keep busy on a part-time basis.

We would like to talk with you about starting your career with us at New Directions Northwest, in beautiful Baker County.

Positions Currently Available

Crisis Clinician


Full-Time Position
Exempt

— Position available until filled —

Brief Description: As a crisis clinician you would conduct individual, group and family counseling for clients need mental health services. Provided crisis intervention, counseling, evaluations, safety planning and related services.Skill in dealing with mentally ill, developmentally disabled, and alcohol or drug addicted persons and able to understand the behavior of people under stress; ability to develop cooperative relationships with patients, their families, and the community.  Identify and assess risk factors for harm to self or others in the context of the client’s current psycho-social state via interview with client and with consideration given to collateral information; consider and articulate potential outcomes of various interventions, discuss their risks and benefits, and formulate why a particular course of action was pursued in lieu of other options; opt for least intrusive and most supportive intervention. in dealing with mentally ill, developmentally disabled and alcohol or drug addicted persons and able to understand the behavior of people under stress; ability to develop cooperative relationships with patients, their families, and the community.

PREFERRED REQUIREMENTS:
Journey-level professional counseling position with M.A. degree plus 2 years of experience or an equivalent combination of education and experience.

Medical Assistant


Full-Time
Non-Exempt

— Position available until filled —

Brief Description:

We are currently seeking MA’s to join our new team.  Recovery Village Center is a new facility caring for those who wish to reduce their addiction to drugs and alcohol. We also care for those in a mental health crisis and need respite for a short time.  Both programs are voluntary. The MA will be responsible for assisting the RN with medication administration, monitoring clients, obtaining vitals according to protocol, assisting clients with ADL’s, assisting the housekeeper as needed, cleaning client rooms as needed and providing encouragement and projecting a loving attitude. Performing other duties as needed. FT, PT and PRN positions needed.

MINIMUM REQUIREMENTS:

The individual must have a current MA certification. Individual must be able to perform essential duties satisfactorily.

EDUCATION AND EXPERIENCE:

Must be computer literate and have the ability to utilize Electronic Health Records. Prior experience with medical detox program preferred.

Mental Health Clinican - Master's Degree or Licensed


Full-Time
Exempt

— Position available until filled —

Brief Description: As an counselor/clinician you would provide psychotherapy counseling and case management to individuals, couples, families, and groups, in a community based outpatient mental health program. Actively participate in joint case planning and coordination with an interdisciplinary team and agency psychiatrist. Ability to prepare concise and complete treatment notes using-the EHR system. Provide Crisis intervention counseling on a rotation basis. This is a full-time exempt position with full benefits starting the 1st of the month after hire date.

Certified Drug and Alcohol Counselor (CADC) or Counselor in training


Full-Time
Non-Exempt

— Position available until filled —

Brief Description: Responsible for helping chemically dependent adults by providing a therapeutic and welcoming living environment, and most importantly guarantee each individual is provided every opportunity to receive appropriate treatment and skills to reach sobriety. It is also the general-purpose to effectively assist each individual to transition back to their county of origin with a strong support system and plan in place to ensure the best possible outcome for long term success.

Billing Specialist (3/4) / Front Desk (1/4)


Full-Time
Non-Exempt

— Position available until filled —

ESSENTIAL DUTIES AND RESPONSIBILITIES: Front Desk

  • Excellent Customer Service - First point of contact for individuals seeking/ receiving services
  • Filing/ Scanning to be completed daily
  • Answering the phones within the first 2 rings if possible
  • Scheduling appointments, checking in client’s for services
  • Intakes as needed to support staff in enrolling new client’s
  • Ability to maintain strict confidentiality in all aspects of the work
  • All paperwork will be done in a timely and accurate manner
  • Excellent organizational and time management skills
  • Able to work with minimal supervision/ self-directed and responsible for time and work load
  • Excellent customer service and communication skills
  • Work amiably with co-workers, the public, outside contacts and individuals served
  • Demonstrate computer proficiency

 

ESSENTIAL DUTIES & RESPONSIBILITY: Billing/Claims Specialist

  • Prepare deposit slip for the above describe cash and deposit within an hour of receiving the cash.
    • Coordinate with the Programs point person to make sure all clients are processed at DHS on a timely basis. Report all problems to the A/R Supervisor immediately.
    • Produce the Monthly Report to DHS.
  • Write receipts for all incoming revenue
  • Prepare all deposits
    • File a hard copy in the folders.
  • EAP Referrals
  • Private Insurance Problem & Questions
  • Perform special projects and other duties as assigned by Supervisor

 

High school diploma or equivalent G.E.D. certificate supplemented with additional work experience and/or education in office systems and computer competency. Must be computer literate and have the ability to utilize work processing and spreadsheets, and learn clinical software systems. Additional experience in office administration and team leadership is desirable. This positions demands highly independent, responsible, self-directed functioning with high ethical standards.

 

MINIMUM REQUIREMENTS: Billing/Claims Specialist

Brief Description: The Billing Specialist is responsible for client billing, processing charges and/or payment information, entering accurate information into the billing system, claims/denial management and follow up and daily and monthly reconciliations. The Specialist is responsible for billing and collecting all client accounts according to established policy and procedure. In addition, the Specialist is responsible for accurately maintaining account balances on a daily basis, as well as staying current with constantly changing rules and regulations in order to ensure prompt collection of monies due. Maintenance of financial files for accurate follow up on unpaid balances. The role requires exceptional follow-through and attention to detail.

EDUCATION AND EXPERIENCE

Minimum High School Diploma or GED required

Minimum of three (3) years medical billing

Experience working with major insurance companies

Computer literacy required (Microsoft Excel, Word, and Outlook)

Experience using electronic billing software and clearinghouse

Knowledge of CPT and HCPC codes, modifiers and payer criteria such as pre-authorizations Ten Key experience a plus!

Treatment Facilitator


Full -Time
Non-Exempt

— Position available until filled —

Brief Description: Treatment Facilitators are responsible for monitoring the activities and behavior of adult clients.  This includes, but is not limited to, behavior modification, teaching, role modeling, free time, recreation time, mealtime, clean-up time, schedule outings, transporting clients as needed.  Assisting Admissions Manager, track client appointment times and distribute medication per pre-authorized orders and assist where needed. A full job description is available through the Human Resources Office.

MINIMUM REQUIREMENTS:

A minimum of a High School Diploma is preferred however, a GED is acceptable.  Must have a valid Oregon Driver’s License and pass background and pre-employment drug screening.

Skills Trainer / Case Manager


Full -Time
Non-Exempt

— Position available until filled —

Brief Description:

We are seeking individuals to perform the duties of a Skills Trainer/Case Manager to specialize in the youth population, addressing their needs, family needs, housing, skills training in the home and at school and crisis intervention for support with safety planning. A full job description is available through the Human Resources Office.

MINIMUM REQUIREMENTS:

QMHAs shall a meet the following minimum qualifications: (a) Bachelor's degree in a behavioral science field; or (b) A combination of at least three years of relevant work, education, training, or experience; or (c) A qualified Mental Health Intern, as defined in OAR 309-019-0105. Must have a valid Oregon Driver’s License and pass background and pre-employment drug screening.

Supported Employment


Full-Time
Non-Exempt

— Position available until filled —

Brief Description: Assess client caseload for employment capabilities, provides training assistance, offers continuing support, and assists clients target potential jobs, explore job possibilities in the community, and makes job placements. Services are offered in a community-based setting. Educates employers and community providers about New Directions Behavioral Health & Wellness Employment Services and how they operate as a successful community placement model for employing people with in recovery and encourages them to recognize client’s abilities to be productive and successful.

DESIRED QUALIFICATIONS:
Bachelor’s degree in Social Work, Psychology, Counseling or behavioral health related field preferred, or AA degree plus three (3) years of comparable experience, or five (5) years’ experience in a human services field/employment services, with a minimum of one (1) year experience in the behavioral field.
Demonstrated ability to communicate effectively; understand mental health assessment, treatment and service terminology and individual, group, family and other counseling techniques; program policies and procedures for services and supports identified in an Individual Services and Supports Plan.
Demonstrated ability to provide culturally-competent treatment services to diverse client populations and maintain a cooperative working relationship with others in a culturally diverse environment.
Ability to provide employment services and compliance with confidentially in accordance with federal, state, and/or funding source requirements.
Knowledge of community resources enabling appropriate referrals for specific client needs.
Proficient in Microsoft Outlook, Excel, and Work. Ability to master proprietary software including electronic health record system required.
Requires access to a car, a valid Oregon Driver’s License, and proof of current automobile insurance coverage.

PREFERRED QUALIFICATIONS:
Journey-level professional counseling position with a B.A. degree plus two years of experience or an equivalent combination of education and experience.

RN's


Full-Time
Exempt

— Position available until filled —

Brief Description:

We are currently seeking experienced RN’s to join our new team. Recovery Village Center is a new facility caring for those who wish to reduce their addition to drug and alcohol. We also care for those in a mental health crisis and need respite for a short time. Both the medical detox and mental health crisis respite are volunteer programs.  The RN will be responsible for supervising the MA’s and CNA’s, assisting the licensed medical providers, administering medications, maintaining medications, assessing and monitoring according to withdrawal protocols, responding quickly and appropriately to a health crisis and maintaining a loving and compassionate attitude. Performing other duties as needed. FT, PT and PRN positions needed.

REQUIREMENTS:

The individual must have a current Oregon RN license in good standing.

EDUCATION AND EXPERIENCE:

Must be computer literate and have the ability to utilize Electronic Health Records. Prior experience with medical detox program preferred.

CNA's


Full-Time
Non-Exempt

— Position available until filled —

Brief Description: We are currently seeking experienced RN’s to join our new team. Recovery Village Center is a new facility caring for those who wish to reduce their addition to drug and alcohol. We also car for those in a mental health crisis and need respite for a short time. Both the medical detox and mental health crisis respite are volunteer programs.  The CNA will assist the RN in monitoring by obtaining vital signs according to protocol, monitoring client activity, assisting clients with ADL’s, cleaning client rooms as needed, assisting housekeeper as needed, and maintaining a loving and compassionate attitude.  Performing other duties as needed. FT, PT and PRN positions needed.

REQUIREMENTS:

The individual must have a current CNA certification. Individual must be able to perform essential duties satisfactorily.

EDUCATION AND EXPERIENCE:

Must be computer literate and have the ability to utilize Electronic Health Records. Prior experience with medical detox program preferred.

CADC I


Full-Time
Non-Exempt

— Position available until filled —

Brief Description:  Responsible for helping chemically dependent adults and their families; provide a therapeutic and welcoming living environment, and most importantly guarantee each individual is provided every opportunity to receive appropriate treatment and skills to reach sobriety.  It is also the general-purpose to effectively assist each individual to transition back to their County of origin with a strong support system and plan in place to ensure the best possible outcome for long term success.
MINIMUM REQUIREMENTS:
A High school diploma/GED is required. A CADC (Certified Alcohol and Drug Counselor) certification is required. Must interact amiably with co-workers and members of the public.

JANITOR/CUSTODIAN


Part-Time
Non-Exempt

— Position available until filled —

Brief Description: Responsible for general upkeep of the building. Makes certain the building(s) is clean and in orderly condition. Performs heavy cleaning duties, such as cleaning floors, washing walls and glass, and removing rubbish. Duties may include, notifying management of need for repairs, and cleaning snow or debris from sidewalk. Job duties may include vacuuming, cleaning bathrooms and small repair work. A full job description is available through the Human Resources Office.

MINIMUM REQUIREMENTS:
A minimum of a High School Diploma is preferred however, a GED is acceptable.  Must have a valid Oregon Driver’s License and pass background and pre-employment drug screening. At least one year of previous experience as a janitor/custodian is preferred.

Youth Peer Partner


Part-Time
Non-Exempt

— Position available until filled —

Brief Description: Youth Peer Partners provide support to youth served by the Wraparound Outpatient Care Program and assist them to successfully engage in the wraparound process and staff by using personal and professional life experiences. A full job description is available through the Human Resources Office.

MINIMUM REQUIREMENTS:
A minimum of a High School Diploma is preferred however, a GED is acceptable.  Must have a valid Oregon Driver’s License and pass background and pre-employment drug screening. Must either have or be willing to attain Certification as Traditional Health Worker within 3 months of hire.

CRM-Peer Support Specialist


Full -Time
Non-Exempt

— Position available until filled —

Brief Description: Peer Counselors serve as part of a multidisciplinary team that provides peer support services to promote and support adults with substance abuse and mental health challenges pursue their recovery goals. Peer Counselors will assist individuals in accessing needed resources, address barriers related to their substance abuse / mental health/ condition, and develop skills that promote recovery. A full job description is available through the Human Resources Office.

MINIMUM REQUIREMENTS:
A minimum of a High School Diploma is preferred however, a GED is acceptable.  Must have a valid Oregon Driver’s License and pass background and pre-employment drug screening.  Minimum of 2 years of personal recovery, self-identify as a recipient of substance use disorder services, proficient in office systems and computer literate and have the ability to utilize word processing and spreadsheets and have the ability to learn electronic health records system.

Employment Application & File Upload

To submit PDF and DOC applications, use the "Upload Files" button above, or fax to (541) 523-4927, or email us, or mail to:

Attn: Human Resources
3425 13th Street
Baker City, Oregon 97814

Important: You may include a resume with your application but resumes cannot replace a completed application.  Completed applications are required for all employment considerations.

For more information regarding employment at New Directions, please contact Human Resources, Training/Recruitment Manager, at (541) 523-7400.